Privacy Policy

This Privacy Policy explains how Your Marketing Machines (YMM) collects, uses, stores, and discloses personal information when you access or use our website, related pages, portals, tools, or services (the Site).

About Us

Your Marketing Machines (YMM) is operated by ROC Global Pty Ltd (ACN 605 388 583) trading as Your Marketing Machines (ABN 93 605 388 583).
Address:
Unit 29 / 81 Annerley Road
Woolloongabba QLD 4102
Australia
We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Acceptance of This Policy

By accessing or using the Site, you consent to the collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy and our Terms of Use.  If you do not agree, you must not use the Site.

Scope and Relationship to Client Agreements

This Privacy Policy governs:

  • use of the Site; 
  • general enquiries and communications;
  • marketing communications; and
  • personal information collected outside of a formal Client Services Agreement.

Where personal information is collected or handled as part of paid Services, the Client Services Agreement applies in addition to this Privacy Policy.
If there is any inconsistency, the Client Services Agreement prevails. .

Personal Information We Collect

We only collect personal information that is reasonably necessary to operate our business and provide our services. This may include:

  • name, business name, role, and contact details;
  • email address and phone number;
  • information you provide via forms, enquiries, or correspondence;
  • billing and transactional information (note: payment details are handled by third-party providers);
  • information relating to your engagement with our services; and/or
  • website usage data (IP address, browser type, pages visited, cookies).

We do not intentionally collect:

  • government-issued ID documents;
  • passport or driver licence details; and/or
  • bank account or credit card details (these are handled by third parties).

    How We Collect Personal Information

    We may collect personal information when you:

    • contact us via the Site, email, phone, or events;
    • submit a form or enquiry;
    • engage our services;
    • interact with our emails, newsletters, or content; and/or
    • use the Site (via cookies and analytics tools).

      How We Use Personal Information

      We use personal information to:

      • respond to enquiries and provide services;
      • manage client relationships and communications;
      • issue invoices and process payments (via third parties);
      • improve our services and content;
      • conduct internal reporting and analysis;
      • comply with legal and regulatory obligations; and
      • send updates, insights, and marketing communications (you may opt out).

      We do not sell or rent personal information to third parties.

        Third-Party Tools and Integrations

        We may use third-party platforms (e.g. email systems, CRM tools, accounting software, analytics tools) to operate our business. Where you interact directly with third-party tools:

        • their privacy policies apply
        • they control how your data is stored and processed
        • YMM is not responsible for their privacy practices

        You are responsible for reviewing and accepting third-party privacy policies..

        Use of Technology and AI-Enabled Tools

        YMM may use technology-assisted tools, including automation and artificial intelligence-enabled systems, to support internal operations, content development, analysis, workflow optimisation, and service delivery. Where such tools are used, YMM takes reasonable steps to ensure that personal information is handled in accordance with this Privacy Policy and applicable privacy laws. YMM does not use personal information to train public AI models, nor does it permit third-party AI providers to use personal information for their own purposes beyond providing the relevant service.

        Cookies and Analytics

        We use cookies and similar technologies to:

        • operate and improve the Site
        • analyse website traffic
        • understand user preferences

        You may disable cookies via your browser settings, however this may limit Site functionality. Third-party services may also place cookies over which we have no control.

        Disclosure of Personal Information

        We may disclose personal information to:

        • service providers who assist us (IT, accounting, professional advisers)
        • third-party platforms you authorise us to use
        • regulatory authorities where required by law
        • parties involved in a merger, acquisition, or business restructure

        We take reasonable steps to ensure third parties handle information securely.

        Overseas Disclosure

        Some third-party service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy requirements.

        Data Security

        We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. However, no system is completely secure and we cannot guarantee absolute security of information transmitted over the internet.

        Access, Correction and Opt-Out

        You may request access to, or correction of, your personal information by contacting us. You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly. Some information may need to be retained for legal, accounting, or contractual purposes.

        Children's Privacy

        Our services are intended for individuals 18 years and over. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

        Changes to This Policy

        We may update this Privacy Policy from time to time. The latest version will always be published on the Site. Continued use of the Site constitutes acceptance of the updated policy.

        Contact Us

        For questions, access requests, or complaints regarding privacy, please contact:

        Privacy Manager – Your Marketing Machines
        Email: support@yourmarketingmachines.com.au
        Phone: 0401 304 662
        Address: Unit 29 / 81 Annerley Road, Woolloongabba QLD 4102

        Last Updated: 30 December 2025

                  Please contact us if you need any further assistance: support@yourmarketingmachines.com.au